Shipping Policy

Our service tenet is to provide customers with the most convenient and fast shipping support. We serve thousands of customers every day. We will respond quickly after you place an order to ensure the best service experience for you.



Including support for the place of delivery, effectiveness, tariffs, and instructions for not delivering in remote areas.


Delivery place

In the United States, it can support national distribution.

In Europe, the following countries support delivery: Germany, France, Italy, Spain, Austria, Denmark, Finland, Poland, Netherlands, Belgium, Portugal, Sweden, Ireland, Bulgaria, Czech Republic, Greece, Hungary, Lithuania, Slovakia, Slovenia, Maldives He, Latvia, Estonia, Romania, Cyprus.


Delivery time

US 2-16 working days.

Europe 3-16 working days.

(Shipping times are only estimates and unfortunately, cannot be guaranteed).



KENTOKTOOL will pay all the relative tariff costs, customers DO NOT NEED to pay any fee about the tariff.



  1. Please verify you have the correct shipping address on your order PRIOR to making payment as this is the address we will ship to.

  2. When encountering force majeure, the processing of orders will be delayed. Nevertheless, it is ensured that your order will be processed in a fast manner when weather permits.

  3. We take every reasonable precaution to ensure that products are not damaged, If the item is damaged in transit, please immediately contact us at within 3 business days after receiving shipping.